OmnitudeDesign Store Policy

1. Ordering

• Orders are processed once payment is confirmed.
• You will receive an order confirmation and tracking details when your order ships.

2. Shipping

• We ship to EU countries, the UK, and the US—costs and delivery times depend on location.
• Tracking details are provided for all orders.
• Orders are typically processed and shipped within 5 business days; during busy periods, processing may take longer.

3. Returns & Refunds

• Returns are accepted within 14 days of delivery if items are unused and in their original condition.
• Return shipping costs are the customer’s responsibility unless the item is defective.
• Refunds are processed within 14 days of receiving the returned items.

4. Payments

We accept Credit/Debit Cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and PayPal. All transactions are processed through trusted third-party providers to ensure your information is protected and GDPR-compliant.

5. Data Protection

We use encryption, secure servers, and strict access controls. Third-party providers handling payments and logistics are contractually bound to comply with GDPR.

6. Contact Us

Questions? Email us at support@omnitudedesign.com or visit our contact page.

7. Updates

This policy may be updated to meet legal requirements or service improvements. Changes will be posted here.

Last updated: September 1, 2025